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Sr Mgr, Global Internal Controls

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Date: Dec 1, 2018

Location: LAKE FOREST, IL, US, 600455202

Company: Grainger

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.




Primary Function

The Senior Manager Global Internal Controls plays a key role in supporting Grainger’s Vice President and Controller with managing a global internal control framework for all businesses across Grainger and assessing opportunities to deploy more efficient and effective internal controls through improved control design, automation or standardization. Additionally, this person is expected to develop and maintain effective working relationships with individuals in other functions and/or business units responsible for the monitoring of internal controls.



Principal Duties & Responsibilities

Primary responsibilities for this role (and team) are as follows:

  • Maintain an effective and comprehensive understanding of risks and controls in consideration of Grainger’s strategic initiatives.
  • Develop/maintain Grainger’s global internal control framework and benchmark against internal and external best practices.
  • Serve as lead point of contact on internal control matters for the enterprise.
  • Establish a global internal control self-assessment framework and coordinate execution. 
  • Support process owners in the development and deployment of action plans to close control gaps.  It is important note that accountability for closure of control gaps would remain with process owners.
  • Develop, mentor and maintain a team of 3-4 professionals with skill sets, competencies and capabilities required to accomplish the team’s responsibilities.
  • Remain current on relevant internal control information from regulators.  Be a resource to train others on relevance to the Company and lead efforts in “operationalizing” controls
  • Direct the SOX 404 internal control assessment and provide guidance on critical enterprise-wide initiatives related to risk and internal controls.   
    • Responsible for driving Grainger’s SOX process for assessing internal control over financial reporting (including assuring clear accountability and ownership, routine monitoring and management reporting)
    • Perform annual scoping and risk assessment and monitor balance sheet and income statement items that may fall into scope over the course of the fiscal year.
    • Manage, plan and communicate timing of all SOX process and Information Technology (“IT”) testing with departments, process owners and external audit.
    • Be proactive and alert to potential risk of control breaks.  Identify root cause and provide guidance on appropriate resolution, and communication of learning.
    • Maintain close relationship with Internal Audit, review all Internal Audit Reports and be proactive in gauging the impact of issues raised on the SOX internal control assessment
    • Continue to refine effectiveness of the company’s SOX assessment and maintain alignment with key leadership and operational changes, including acquisitions.
    • Prepare reports for senior management and the Audit Committee related to SOX and Internal Control matters.
  • Adhoc Internal Controls Support ~ SWAT Team:
    • General – Serve as subject matter expert on projects requiring internal controls expertise.
    • M&A - Work with Grainger’s M&A and integration teams to identify and assess the effectiveness of the current state control environment as part of the pre-acquisition diligence phase, and then, partnering with the process owners, develop control gap closure actions, and with the requisite process owners, deploy the actions post-acquisition. The team would also be responsible for ensuring the adoption and application of the global self-assessment frameworks. 
    • IT Implementation - Work with teams responsible for implementing new IT applications (i.e. ERP systems) to support and advice on internal control design of said technology.
    • Fraud/Compliance - Work with Security & Loss Prevention, Legal, Internal Audit and Business/Process Owners to manage the fraud prevention or detection efforts and/or investigations that impact internal controls.



Preferred Education & Experience


  • Bachelor’s degree in Accounting is required. Masters degree or other relevant certifications is a plus. Professional certification such as CPA, CIA or CISA is also a plus.     


  • More than 8 years of experience; public accounting or related large public company experience required – Big 4 experience a plus.
  • Theoretical and practical knowledge of processes, risks, financial/operational internal controls and internal controls principles (e.g., COSO, ISO) is required.
  • Proficiency in identifying and assessing internal control design and operating effectiveness is required.
  • Robust project management skill and experience working with multi-project management is required.
  • Practical knowledge of ERP systems and PC proficiency in MSOffice applications is required. Specific experience with SAP is a plus.
  • Experience with an organization with a geographically dispersed infrastructure, including a meaningful international component, is a plus.
  • Current knowledge of generally accepted accounting principles (e.g. USGAAP, IFRS), is a plus

Skills and Abilities:

  • Ability to communicate succinctly and effectively with operating and divisional management
  • Excellent interpersonal, communication (written and verbal) and presentation skills
  • Strong critical thinking, analytical and problem solving skills.
  • Excellent organizational skills.
  • Strong, flexible team attitude, proactive management style as well as keen business acumen.
  • Demonstrated ability to develop strategic partnerships and work with others to accomplish objectives and results.
  • Process improvements focused and thorough understanding of financial controls.
  • Self-starter and able to independently lead projects cross-functionally.
  • Ability to influence others and build a consensus across senior leaders and business units globally.



Work Environment

  • Located in Lake Forest, Illinois.
  • Office environment.
  • Travel is required.  The frequency is based on the needs of the business.




  • This position is expected to independently work with all global accounting functions, business units’ controllers, Finance, Enterprise Systems, outside consultants and external auditors.
  • Achieve results through influence and leadership, including improving internal controls acumen of business partners
  • The decisions made by the position impact the accuracy of the Company’s Financial Statements.



Working Relationships

Who does this job partner with externally?

  • This role works closely with external auditors and consultants. 

Who does this job partner with internally?

  • This role reports to the Director, Controller International and works closely with process owners across all Grainger businesses. Also, directly supervises 3-4 professionals.




Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

Job Segment: Manager, ERP, Outside Sales, SAP, Internal Audit, Management, Technology, Sales, Finance

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