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Business Analyst III

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Date: Jan 18, 2019

Location: JACKSONVILLE, FL, US, 322542770

Company: Grainger

 

Grainger is North America’s leading Maintenance Repair & Operating provider and we are the 10th largest North American E-commerce player with over 50% of our revenue coming from online transactions. Within the Enterprise Systems team we use technology to support the ever-changing and dynamic needs of a supply chain carrying 1.5 million products and an employee base of 25,000+; and we are committed to delivering technical solutions to support the business in its mission to stay atop. We deliver technology solutions across the enterprise including our call centers, branch network, sales, and our various digital channels. The team supports over 1000 applications across the network and operates in an agile environment to deliver complex solutions quickly and seamlessly. The team of 500+ is comprised of Infrastructure + Operations, Cyber Security, Technology Planning, Architecture and Engineering and are built in a way to support the dynamic and ever-changing customer landscape.

Key Technologies / Framework: Java, J2EE, Ruby on Rails, RDBS, NoSQL, Lucene, SOLR

 

Business Analyst III  

  • Assist with the standardization of reporting across IT Operations and supporting processes (Incident, Problem, Change, Asset, etc.) This would include creation of comprehensive dashboards and supporting materials to ensure proper interpretation of the data presented.
  • Functions with a high degree of autonomy; generally, requires little or no guidance.
  • Works on assignments where the business and technology problems, opportunities, and solutions may be somewhat unclear, and the stakes and visibility are moderate, and the risk of failure is moderate.
  • Expert in most of sub-business unit processes and working knowledge of other sub-BU processes. Able to effectively document and communicate them with key stakeholders
  • Defines, performs and documents complex functional configurations
  • In areas where a Portfolio Manager is not allocated. Writes stories and ensures integrity of stories across the sub-business unit.  Writes and validates acceptance criteria within area of expertise.  Grooms and maintains use cases.
  • Identify opportunities for re-use and sharing
  • Provides insight on backlog, prioritization and additional potential opportunities
  • Helps to define business value for key activities or features. Shares BV with teams and stakeholders.
  • Creates new training materials. Identifies need and integrates collaboration of cross functional training materials.
  • Ensures resolution at the root of the issue
  • Experience in deploying training materials, leadership communications and documentation that helps drive adoption and improvement.
  • Provides, coaching, training and problem-solving assistance to other analysts.
  • Guides industry and internal research and analysis
  • 6-15 years industry experience
  • 4-8 years relevant business experience
  • Bachelor’s degree or equivalent experience
  • Experience operating in an agile context

 

“Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.”

 

 

 


Job Segment: Business Analyst, Developer, Java, Supply, Finance, Technology, Operations

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