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Mgr, eCommerce Engineering

Date: Mar 30, 2019

Location: CHICAGO, IL, US, 606614555

Company: Grainger

Grainger is North America’s leading Maintenance Repair & Operating provider and we are the 10th largest North American E-commerce player with over 50% of our revenue coming from online transactions. Within the Enterprise Systems team we use technology to support the ever-changing and dynamic needs of a supply chain carrying 1.5 million products and an employee base of 25,000+; and we are committed to delivering technical solutions to support the business in its mission to stay atop. We deliver technology solutions across the enterprise including our call centers, branch network, sales, and our various digital channels. The team supports over 1000 applications across the network and operates in an agile environment to deliver complex solutions quickly and seamlessly. The team of 500+ is comprised of Infrastructure + Operations, Cyber Security, Technology Planning, Architecture and Engineering and are built in a way to support the dynamic and ever changing customer landscape.

Key Technologies / Framework: Java, J2EE, Ruby on Rails, RDBS, NoSQL, Lucene, SOLR




Scope of work: Manages day-to-day engineering approach and work product for one or more teams.

Resource Planning: Assesses necessary skill sets and platform knowledge to deliver engineering objective. 

Provides recommendation for resourcing and/or training plans.

Ensures there is a balance capacity against demands and focus on continued professional development opportunities for the team.

Business Planning: Work with Product Management and Business Stakeholders to deliver software on collaborative timelines.

Responsible for weighing new functionality and maintenance in order to sustain a healthy technical operation.

Communication: Provides Engineering context to Product, Project, or Portfolio Managers to support release planning activities and status reporting

Technical approach: Vets technical solutions as proposed by team members, escalates questions to Engineering leadership or Solution Architecture as needed

Technology standards: Works with Engineering Management and Solution Architecture to align broader technology decisions with the effective delivery of quality software, through such tools as languages, architectures, and design patterns.

Coordinates activities with other teams to ensure team members have tools they need to complete their work.

Removes technical and operational barriers to improve team efficiency, effectiveness, and happiness.

Oversight of work product: Ensures work delivered by the team is of high quality, scalability, and security

Documentation: They confirm that all technical aspects of the solution are properly documented and transitioned to support teams.

Code review: Performs code reviews for the most critical, high-impact changes

Delivery: Delivers work product in the form of completed development or business analysis and user requirement creation; sets the bar for quality of work product on the team.

Issue resolution:   Facilitates technical problem resolution for issues within the team’s scope of responsibility; ensures the proper team members are engaged and collaborates with other Engineering Team Leads and related subject matter experts.

    Coaching/Mentoring: Provides guidance to more junior team members;

    Builds an atmosphere of measured risk-taking, creates and environment which promotes Psychological Safety, supports others through encouragement, feedback and provides opportunity to  innovate     

    CI: They coordinate activities across development teams and ensure team members have the best tools to complete their work. They work to remove any technical barriers in order to improve efficiency and effectiveness of their staff.



   5 – 8 years development experience

   7+ IT industry experience

   5+ years working in an Agile environment

   Bachelor’s Degree or equivalent experience

   Experience in multiple IT disciplines

   Strong communication and leadership capabilities


“Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.”

Job Segment: Manager, Developer, Supply, Java, Product Manager, Management, Technology, Operations

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