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Digital Business Intelligence Analyst

Date: Feb 4, 2019

Location: CHICAGO, IL, US, 606034013

Company: Grainger

Company Overview

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.

 

Position Description

Purpose

This position is responsible for tracking project KPIs, testing site changes, and analyzing both operational business issues and technical data issues.

Responsibilities

- Develop, distribute and maintain accurate and timely reporting utilizing a variety of analytics tools and data sources

- Assist with developing test plans and KPI dashboards, monitor test progress, and perform analysis and communicate outcomes and recommendations
- Partner with Analytics Operations to troubleshoot analytics bugs, resolve data issues and perform root cause analysis

-Support the Digital Product Managers and User Experience teams to improve and optimize the website

Position Requirements:

Requirements

- Bachelor’s degree in analytics, statistics, finance, business, marketing or related field

- Minimum internship work experience
- Strong written and spoken communication skills
- Intellectual curiosity and business acumen
- Strong problem solving skills
- Preferred knowledge of web analytics tools such as Adobe Analytics or Google Analytics, or data analysis software such as SPSS or R

EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


Job Segment: Business Intelligence, Testing, User Experience, Technical Support, Technology

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