Field Service Technician I

Get Paid to Travel. Build Relationships. Make an Impact.

Field Service Technician

Do you enjoy hitting the road, working with your hands, solving problems, and helping customers succeed? If so, your next adventure could start with Imperial Supplies.

As a Field Service Technician, you will travel across the country helping customers organize and optimize their maintenance shops. Every week brings a new destination, new people, and the opportunity to make a lasting impact by creating safer, more efficient workspaces.

Whether you're mechanically inclined, enjoy working independently, or simply love a role where no two days are alike, we'd love to meet you.

What You Will Do

You will be the face of Imperial at customer locations, partnering with our Sales team to create organized, efficient maintenance shops. Your work will include:

• Installing and organizing inventory systems, shelving, and steel bin setups.
• Identifying, labeling, stocking, and optimizing maintenance products for improved workflow.
• Training customers on our ordering technology, including scanners, mobile apps, and web tools.
• Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships.

What Makes You a Great Fit

You do not need previous Field Service experience—we will train you! We are looking for someone who is:

• Comfortable with frequent overnight travel (up to 90% during scheduled work weeks).
• Mechanically inclined and enjoys hands-on work.
• Customer-focused with strong communication skills.
• Self-motivated, dependable, and comfortable working independently.
• Able to lift up to 75 pounds and work in active shop environments.

A valid driver's license and high school diploma (or equivalent) are required.

Why Imperial?

At Imperial Supplies, you are more than an employee—you become part of a company that's been helping fleet maintenance professionals succeed for over 65 years.

We offer:

• Competitive hourly pay: $21.00–$29.00 per hour (based on experience and location)
• Medical, dental, and vision insurance beginning Day One
• 18 days of Paid Time Off plus 7 paid holidays
• 6% company contribution to your 401(k) with immediate vesting
• Keep your hotel, airline, and rental car loyalty rewards while traveling
• Career growth, development, and advancement opportunities within a Grainger company

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Imperial Supplies reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

Ready for a Career That's Always Moving?

If you're looking for a position where you can travel, stay active, solve problems, and make a real difference for customers every week, we'd love to hear from you.

Watch our Field Service Representatives in action and see what the role is all about!  https://www.youtube.com/watch?v=C-1_gIR1opc

Join Imperial Supplies and help customers build smarter, safer, and more efficient maintenance operations—one shop at a time.