Senior Reporting Analyst, Order to Cash

Work Location Type: Hybrid 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary:

Reporting analysts will be responsible for business reporting and analytical needs within the Order to Cash process (Customer Experience, Sales, Operations)
 

Job Responsibilities (You Will):

• Provide reporting on key operational and strategic metrics across the order to cash process to drive improvement in sales, operations and customer experience.
• Support leadership by providing analysis and reporting to influence both tactical and strategic decisions for the organization
• Leverage statistical methodologies to explain results and perform predictive modeling
• Effectively take large complex problems and create clear/concise recommendations to leadership
• Data mine large sets of information and perform detailed analysis to identify trends, operational issues and exceptions.
• Evaluate, design and improve system data and tools to deliver reporting
• Collaborate and lead cross-functional projects to identify and implement improvement opportunities

Education/Experience (You Have):

• BA/BS or equivalent experience (5-7 years of experience in related field preferred).
• Experience with SAP, SQL, Business Intelligence (SAP, Crystal, Business Objects, Tableau, Teradata) and/or other database, reporting and analytical tools
• Advanced skills with Microsoft Office, primarily in Excel and PowerPoint
• Ability to story tell through data with strong verbal and written presentation skills
• Business maturity, strong teamwork and relationship building skills
• Strong attention to accuracy and a willingness to make decisions

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.