Cost Chargeback Specialist

Work Location Type: Hybrid 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary:

To secure, support and maintain cost support and charge backs. The position also seeks to ensure that supplier rebates are obtained and entered into the Vendor Charge Back System. 

Job Responsibilities (You Will):

• Act as a liaison between supplier and sales teams for cost support opportunities with special focus on Enterprise customers
• Investigate payback discrepancies to mitigate lost margin dollars
• Support both internal and external audits (SOX) for cost support processes
• Negotiate with suppliers to increase chargeback dollars and collections
• Build relationships with both internal and external stakeholders through cost support initiatives (Finance, Supplier Management, Suppliers)
• Load, update and maintain the supplier charge back database and supplier agreement library / database – work with IT on continuous improvement opportunities
• Review and analyze monthly supplier charge backs reports prior to sending to suppliers – send claim report for auto-debiting
• Perform other Cost Support/Chargeback specialist related duties

Education/Experience (You Have):

• Post Secondary Degree or relevant experience
• 1 to 3 years of experience working directly with Sales teams and/or Suppliers
• Exceptional business acumen and professional attitude
• Ability to collaborate effectively with internal and external stakeholders
• Proven time management skills; ability to prioritize tasks within a fast-paced environment
• Strong customer service and/or vendor management communication skills
• Ability to work with ERP systems (SAP), and Microsoft Office programs (Word, Powerpoint, Access)
• Proficient level skills in Excel
• Strong organizational skills and is detailed in nature
• Knowledge of industrial and/or safety products (MRO) plus

#LI-DD1

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.