Bilingual Customer Data Analyst

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Date: Mar 2, 2026

Location: THORNHILL, ON, CA, L3T 7W8

Company: Grainger Businesses

 

Work Location Type: Hybrid 

 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

 

Bilingualism in French and English is required for this role.

 

Compensation:

The base salary for this role ranges between $ 63 040 - $ 86 680, with eligibility for an incentive target of 5% which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade.  Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills.  The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided.  Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

 

 

Position Summary

The primary purpose of this position is to analyze Customer Pricing Contracts and product files, Initiate Contract Renewals and provide Suggested pricing for new business opportunities.  This role will impact the decisions made when determining profitability and managing customers. 

 

You Will

  • Analyze and suggest pricing, make recommendations for margin mix on new and existing customer pricing contracts and product files. 

  • Analyze pricing trends, obtain customer, market and competitive information from National Accounts Managers and Business Managers to be used in pricing analysis and suggested pricing. 

  • Provide pricing analysis on changes to product files. 

  • Within the Proposal process work closely with business opportunity owner in pricing strategies on product file. 

  • Within the Implementation process work with opportunity owner in developing contract model and make recommendations on margin mix. 

  • Initiate pricing files for upcoming contract expiries; follow up with NAMs, BMs, PRG and Charge Back to secure expected contract renewals 

  • Make recommendations to Business Managers, National Account Mangers, Directors and General Managers during pricing strategy discussions as necessary. 

  • Provide ad hoc analysis on specific National Accounts as needed. 

  • Work closely with National Accounts Sales, Proposals and Business Support teams. 

  • Provide other assistance, as required, to the overall National Accounts Tea 

 

You Have

  • Bilingual in French and English; the position requires communication and partnership with different stakeholder in both languages. 

  • Post Secondary Education in Business and applied Arts 

  • Strong working knowledge of Microsoft Office applications, specifically Excel and Access; programming in Visual Basic is a definite asset 

  • Strong organizational, analytical and problem solving skills 

  • High degree of accuracy and attention to detail 

  • Proven time management and prioritization skills; ability to multitask and work in a fast-paced environment 

  • Excellent verbal and written communication skills in French and English

  • Exceptional business acumen and professional attitude 

  • Excellent team player 

  • Proven strong customer focus and sales orientation 

  • Well-rounded safety and industrial product knowledge acquired through prior experience or education 

  • Must demonstrate initiative and the ability to work with minimal supervision  

 

Rewards and Benefits

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

  • Medical, dental, vision and prescription drug coverage
  • Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
  • Life insurance coverage, including spousal and dependent life insurance.
  • Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
  • Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
  • Educational & Professional Membership Fee Assistance program
  • Employee discounts, team member perks and more!

 

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

 

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

 

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.