Operations Analyst

Work Location Type: Onsite 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary:

The Operations Analyst develops the DC data environment and provides strong business analytics that drive continuous improvement, for Grainger Canada. This role is responsible for establishing and maintaining the data architecture required to support the business. The Operations Analyst will ensure that operational data is available and organized within the data warehouse and create the needed connections and documentation to utilize data reporting summarization tools. This role will proactively deliver analytics and trend analysis on high-impact operational metrics to DC leadership. The Operations Analyst will work closely with operational leaders to provide meaningful data analysis that drives decision making.
 

Job Responsibilities (You Will):

• Lead the migration and organization of DC data in the data warehouse
• Utilize additional Supply Chain data to develop holistic view of DC performance and trends
• Develop dashboards and reports that provide meaningful analysis to DC Operations teams
• Perform in-depth analysis on key performance indicators to find improvement opportunities and to identify impacts of external variables
• Contribute to cross-functional projects to represent DC Operations
• Develop and maintain all necessary data documentation and establish sustainable data practices for DC Operations
• Develop and lead training needs for DC teams to best utilize the available reporting and tools

Education/Experience (You Have):

• Bachelor’s Degree in Data Science, Statistics, Supply Chain, Business or related field
• Experience in data analytics and data architecture
• Ability to navigate backend systems to manage relational databases such as Teradata, Snowflake, Access, etc. (Proficiency in SQL; Python, VBA, a plus).
• Strong experience with data visualization and reporting tools such as Power BI, Tableau, and Business Objects.
• High proficiency in Microsoft Access and Excel; MS Office 365 tools a plus (Power Apps, Power Automate, Forms, Flows, etc.)
• Experience using Warehouse Management Systems – Manhattan/SAP a plus
• Demonstrated problem-solving skills.
• Excellent written and verbal communication skills to varying levels of stakeholders.
• Desire to work cross-functionally
• Ability to foster, manage and leverage relationships with stakeholders, team members, and end users across the global supply chain.
• Self-directed with accountability to make sound business decisions while demonstrating effective time-management and multi-tasking skills

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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